Tuesday, September 22, 2009

The Belgium post is very friendly when they damaged a package send to you :-).

Almost 6 months ago, I received an international package where the box and content where damaged.  I made a complained about it to receive a compensation, because they had damaged it.  Several times, I got a letter back for all the nfo I already provided, like pictures, shipment number,...  Futhermore no reaction.

Today, finally after 6 months, I got a phone that they won't pay a compensation.  They agree that they have damaged the package, but that's it.  It seems something with the kind of shipment.  This is really cray.  When I tried to explain my point of view, the guy on the phone (from the complaint department) is getting very unfriendly.

I hope the post will be very soon open, not only for the government post, but also for private posts.  Maybe then everything will be better.

Sometimes it would be better that you pay a little extra and just use DHL of UPC or so.

The Beglium post just s***ed.

Find here 2 pictures of the damage and as you can see, it's really damaged.

 

9/22/2009 8:55:23 AM (Romance Standard Time, UTC+01:00)  #     |